Privacy Policy

Effective Date: May 23, 2025
Last Updated: May 23, 2025

At Drift Inc., your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our rideshare services, mobile apps, and website.

1. Information We Collect

a. Personal Information

Name, contact details, and profile photo
Driver's license, insurance, and vehicle info (drivers only)
Payment details (processed securely via third parties)
Trip history, ratings, and support messages

b. Location Data

Real-time GPS for pickups, navigation, and drop-offs
Background location (with consent)

c. Device & Usage Data

App usage patterns and interactions
Device identifiers and IP address
Crash reports and diagnostics

2. How We Use Your Information

To provide and improve our services
To ensure safety and support
To prevent fraud and enhance performance
To send updates and promotional content (with opt-out)

3. Information Sharing

With Drivers/Riders: Names, contact, trip data (only during rides)
With Service Providers: Payment processing, hosting, analytics
With Law Enforcement: As required by law or to protect safety

We do not sell your personal information.

4. Data Security and Storage

Stored securely on Canadian or compliant servers
Protected with encryption and access controls

5. Your Rights

View, update, or delete your data via the app
Opt out of marketing messages anytime
Disable location access (may affect app functionality)
Request data deletion through support

6. Children's Privacy

Drift Inc. is not intended for users under 18. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this policy periodically. All changes will appear here with an updated "Effective Date."

8. Contact Us

Drift Inc.
Calgary, Alberta, Canada
Email: support@drift-ride.com
Phone: 1-888-90-DRIFT